How long does it take for the shipment to arrive?
Orders will be delivered within 7-15 working days. Please keep in mind that delivery may take
longer during peak times.
How do I track my order?
You’ll receive a shipping confirmation email with a tracking number once your parcel is packed.
You can track your parcel here with the tracking number provided in your email.
Should I be present to receive my delivery?
We recommend that you receive your parcel in person to avoid the risk of loss or theft, for which
we are not liable.
Please keep in mind that the expected delivery date is only an estimate and is subject to change
due to load factor, shipping restrictions, payment authorization, online security checks, and
An online security check is a safeguard against credit card fraud transactions. Its purpose is to
protect our customers from unauthorised and fraudulent transactions. For payment verification,
we may request additional information and documents. Your order may be delayed for security
checks in such cases.
What if my parcel is stolen or goes missing?
The order is considered fulfilled once it has been delivered to the specified address.
is not liable for any lost orders after the goods have been delivered with proof of delivery. Please
make sure someone is available to accept the parcel.